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Welcome to Optum Connect !
HealthCare Partners and AppleCare Medical Group providers should instead use the
Optum Pro Portal
to view health details for Optum members.
CLAIMS ONLINE PORTAL
File Appeals • View EOBs
OPTUM REFERRALS PORTAL
Search • View • Submit
REPORT AN ISSUE
Inquiry
Report An Issue / Inquiry
Vendor/Provider Name:
*
Tax ID #:
*
Contact Name (Include First & Last Name)
*
Email Address:
*
Phone Number:
*
Do you have a current Optum Connect (Claims Portal) Account?
*
Yes
No
Unsure
Username (OHID):
Type of Request:
*
Select
Claims Portal Enrollment Status
EFT Inquiry
EOB
ERA
Portal Functionality Issue
Slowness/Freezing/Timing Out
Update Claims Portal Account
Vendor Account Setup
Briefly describe the reason you are contacting us?:
*
Provide the following required information to expedite your request:
A. Check Details (Check#, Check Date & Amount)
B. Claim Details (Member Name, DOB & DOS)
C. Signed Copy of the Access Form
D. Copy of the ERA Enrollment Form
0 / 2000
Attachments:
Attach screenshots, error message, or documents that help explain the issue or request.
Maximum file size and attachments: 20 MB & (3) files.
Acceptable file formats XML, JPG, DOC, DOCX and PDF only.
Send me a copy of my Report Issue Form?
*
Yes
No