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Welcome to Optum Connect !
HealthCare Partners and AppleCare Medical Group providers should instead use the Optum Pro Portal to view health details for Optum members.

Report An Issue / Inquiry

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Provide the following required information to expedite your request:
A. Check Details (Check#, Check Date & Amount)
B. Claim Details (Member Name, DOB & DOS)
C. Signed Copy of the Access Form
D. Copy of the ERA Enrollment Form
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Attach screenshots, error message, or documents that help explain the issue or request.

Maximum file size and attachments: 20 MB & (3) files.
Acceptable file formats XML, JPG, DOC, DOCX and PDF only.
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